Chargeback Management

DataCash offers Chargeback Management that allow acquirers and retailers to communicate chargeback disputes and retrieval requests electronically via e-mail, significantly cutting the annual costs resulting from unnecessary chargebacks and write-offs.

Key Features

  • Turnaround time for a chargeback retrieval request reduced from weeks to literally minutes
  • Outsource some or all of the operational aspects of dispute management
  • Supports the chargeback rules and regulations for the UK and USA marketplace, encompassing Visa, MasterCard, Diners, American Express and JCB.

Key Benefits

  • Removes the costly and time consuming need for paper documentation
  • Provides retailers with management information relating to disputes, assisting in the detection of fraud
  • Frees up time and resources needed to manage chargeback disputes