DataCash Integrates Seamlessly with Comtec.

Comtec was formed in 1995 to enhance the effectiveness of the sales process in retail travel agencies. Since then, Comtec has become the UK's leading provider of innovative software solutions that enhance the effectiveness of travel distribution. The company's primary focus is on medium-to-large travel enterprises, encompassing high street, call centres, television and e-commerce distribution.

The Requirement

The increasingly sophisticated and dynamic nature of the retail travel industry means that Comtec's clients and their consumers need to be able to search for information, such as holiday availability, resort details and pricing options, in real-time. Comtec is at the heart of this process with a range of services, including its fully scalable agency management system, TravelCat. With 'online' clients such as Bargainholidays.com, Expedia.co.uk and ThomasCook.com, it's easy to see why the fast and accurate transaction of financial information is a critical part of this solution.

The DataCash solution

With online travel bookings in ever higher demand, Comtec needed to work with a solid payment solutions provider with experience, a strong track record in the travel industry, and above all a company that could offer more than just excellent technology, such as consultancy and innovation. DataCash provides a secure, reliable and scalable online payment processing system which integrates seamlessly with Comtec's technology.

Explaining why Comtec outsourced this part of its solution to DataCash, Richard Turner, Sales Director for Comtec Europe, said: "We chose to work with DataCash because they have a strong track record and excellent reputation for providing online payment services. They work with us to design and provide a number of payment processing components that are technology-enabled and largely transparent to customers. This is important to our customers because, from their viewpoint, it requires minimum effort - they can simply get on with the job of running their own business rather than messing around with the technology."

Another important facet of the service for Comtec is that DataCash enables the company to keep up to speed with regulatory and other issues. "Because DataCash are the experts, they can advise us and our customers as to latest developments in technologies and applications, as well as general issues such as fraud, information security and regulatory changes," explains Turner. "With increasing numbers of people using booking their holidays online, DataCash enable us to offer our clients and their customers greater peace of mind."

Gaming
Travel
Retail
Financial Services
Press and Marketing Information: